Expede Consulting works with educational institutions to derive maximum value from the implementation of their digital transformation strategic vision
Expede Consulting works with educational institutions and their chosen partners to implement digital transformation for their strategic vision. By leveraging deep sector expertise across a range of disciplines, the team delivers proven benefits whilst helping institutions meet today’s higher education sectoral challenges. We lead by example and bring your teams along for the journey. Delivering fundamental and sustainable business change is our thing.
Digital Transformation Services
We help develop strategies that effectively deliver solutions to today’s challenges across the sector.
This normally involves an experienced programme manager leading a multi-disciplinary team. The strategy development begins with stakeholder engagement, a series of workshops and analysis of solution and architecture options. The outcome of this would be a strategy document, programme plan, and business case which includes the options and recommendations with associated benefits, costs, and risks.
Due to either capacity or capability constraints, many universities seek industry expertise to deliver the strategic outcomes. Expede can develop the implementation plan and lead and coordinate the management effort, report progress to the board, and deliver the programme.
Developing the capabilities, systems and services that engage students throughout their educational journey and provide appropriate, personalised, and timely support.
Universities need to improve student outcomes at every point along the student journey. This means proactively identifying students who are underachieving, at risk from withdrawing or need additional support to succeed by providing the appropriate and timely interventions.
This normally involves an experienced programme manager leading a multi-disciplinary team. The strategy development begins with identifying all the engagement touchpoints (e.g., logon to a system or participation in an event), the creation of models that reflected what good engagement looked like, and similarly developing the intervention plans required to raise the levels of engagement or provide appropriate support.
Many universities have exemplary student support services, others seek industry expertise to bring together the data and create the modelling to effectively target their resources to students most in need. Expede can develop the implementation plan and coordinate the delivery of the programme.
Improving the capabilities, systems and services that contribute to the student experience at each stage of their journey from applicant to alumni.
Universities invest significant resource into creating and providing support services for their students. But they need to be able to provide the right service to the right student at the right time and in the way that the student can locate it and consume it.
This begins with identifying all the services and support that contribute towards the student experience, assessing if they were fit for purpose, and developing plans to improve these services, and/or the way they were discovered and accessed.
A business case is often required in order to prioritise the services and recommend the improvement options (replace, improve, automate, sign-post, etc.).
Although universities have exemplary student support services, many seek external expertise to simplify accessibility to what is a complex and diverse area. Expede can deliver a programme of work to ensure a high quality and consistent experience for the student.
Developing a risk-based security strategy that effectively detects, responds to, and prevents security threats and challenges.
Using a standards-based assessment, we analyse current capability/capacity and generate a strategy to reduce any gaps against best business technical and operational practice over time, prioritised by risk and impact.
Implementing the strategy normally involves an experienced programme manager leading a multi-disciplinary hybrid of in-house and consultant SME team members . The programme can cover the technical implementation of new tooling and the development of operational capability.
Laying the foundations on which to deliver the very best student experience when it comes to a university’s information technology.
Students in Higher and Further Education are no longer being viewed as a product of their establishment but more as the customer. Their satisfaction with proffered services and their introduction is deemed extremely important and as such organisations need to be deploying robust services that ‘just work’ seamlessly and as promised.
The roll-out of major infrastructure projects can cause problems in any organisation, and especially in a sector where acceptance of interruption and downtime is low. Expede has developed capabilities and strategies for minimising disruption. With a focus on reduction of Total Cost of Ownership, and full skills transfer, we ensure a smooth transition from the old to the new with happy customers at every stage.
Due to either capacity or capability constraints, many organisations seek industry expertise to deliver their strategic imperatives. Expede can develop the implementation plan, lead, and coordinate the management effort, report progress to The Executive Board, and deliver the benefits of the programme whether that be increased performance, improved resilience, enhanced capability or additional capacity in any area: datacentres, networks, client-computing, administrative or technology-enhanced learning services.