With its blind, automated chat interview and comprehensive DEI analytics platform, Sapia.ai’s technology is the first solution of its kind to disrupt biases that affect traditional recruitment processes – achieving candidate satisfaction rates of 90%
Sapia.ai customers include such ASX- and FTSE-listed companies as Starbucks Australia, Qantas, Woolworths Group (Australia’s largest private employer), Jetstar, Gatwick Airport, Aesop, Holland & Barrett, Randstad, and Hudson.
Customers who use Sapia’s AI technology suite have seen their hourly recruitment functions transformed.
Hourly recruitment functions transformed
For example, Sapia.ai has affected a 300% increase in minority ethnic hires and a 200% increase in LGBTQI+ hires (Woodie’s); a reduction in time-to-fill to just 24 hours, on average (Woolworths Group); an average candidate satisfaction rate of ~90%; application completion rates of anywhere between 75-93%; and a 50% reduction in non-regrettable employee churn.
Sapia’s AI is built and managed by its data science, research and psychology division, Sapia Labs. Sapia Labs is responsible for ensuring that its AI systems are operating fairly, ethically, and transparently – as well as developing innovative research reports to explore the frontiers of AI, psychology, and skills-based assessments.
Sapia has won several awards recognizing its excellence in AI, including the Cutting Edge Tech and Employee Experience award at 2022’s Viva Technology conference in Paris, France.
What can Sapia.ai’s products and services do for you?
Sapia.ai’s flagship product is its AI Smart Interviewer, the first chat-based interview and assessment tool of its kind. Candidates answer five behavioral and situational questions by typing or voice-to-text, and Sapia’s AI–powered by Natural Language Processing and proprietary data – analyzes the responses to recommend top applicants based on soft skills.
Because Sapia’s Smart Interviewer is chat-based and automated by AI, it drastically increases efficiency by combining the scheduling, screening, interviewing and assessing steps of the recruitment process into one process, available to all candidates on-demand. Recruitment teams typically save 1,600 hours per month, historically spent on repeatable tasks.
Every single person that completes a smart interview receives six insights about themselves, called MyInsights, as well as one coaching tip to help them level up their skills. 98% of people love the insights they receive.
From there, the candidate results are instantly delivered to recruiters as comprehensive TalentInsights, which shows each candidate’s cognitive ability, soft skills, traits, and interview responses. No resumés or cover letters are needed in the process; nor can recruiters or hiring managers see any data that may induce bias in decision-making.
Sapia.ai also offers a second-round Video Interview product. While Sapia.ai Video Interview does not use AI in any way, it gives recruiters and hiring managers the flexibility to conduct remote second-round interviews for further candidate screening. Sapia.ai’s Video Interview product garners completion rates of 75%, on average.
At a higher level, the DiscoverInsights dashboard tracks all candidate applications within all active role families, making it simple to track quality of talent, efficiency and bias in hiring.
Mobile-based interviewing tools and more
Inclusive, mobile-based interviewing tools and intuitive, data-driven candidate assessments help companies provide a world-class candidate experience while making smarter, unbiased hiring decisions.
Regardless of age, race, gender identity, sexual orientation, nationality, origin, religious background, neurodiversity or disability, Sapia.ai’s technology gives everyone a fair chance to get the job of their dreams. Companies can truly hire with heart and strengthen their employer brand while reducing the time and cost to hire by 90%.
Reducing the time and cost to hire by 90%
Sapia.ai’s success in hiring is supported by its stringent approach to the fairness and transparency of its AI systems – all of which are outlined in its FAIR Framework. It has also recently completed an independent bias audit, which found no evidence of disparate impact to any groups.