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Civica

Progressive change ahead in public services

Paul Bradbury, Group business development director at Civica, shares his reflections on the future of delivery in public services leading up to 2025 Local government is well aware that the transformation to meet “new” digital world demands is key. It’s an issue we’ve explored in depth in Civica’s ‘Changing Landscape’...
private ambulance firm

Labour calls for inquiry into private ambulance firm after service folds

The collapse of a private ambulance firm working with the NHS has led to calls for an inquiry from Labour MP Justin Madders
library

Shared solution enables library systems management savings

Black Country Libraries in Partnership sets innovative plans in motion to improve customers’ experience, by signing a joint deal with Capita Libraries to supply and host their library management system (LMS), in a recent announcement. The deal encompasses four local authorities in the Midlands – Wolverhampton, Sandwell, Dudley and Walsall The...
the service desk

The Service Desk and its future in the public and private sector

Steve Robinson at Littlefish looks at the advance of the Service Desk, key developments, its future, and how public sector stands to benefit.

Climate-resilient green growth requires a joint approach

In a speech, German Federal Minister for the Environment Barbara Hendricks explains why support for climate-resilient green growth is imperative
business agility flowchart

Agile transformation: Moving to the organisational dimension

Agile transformation is enabling change and adding value across the public and private sectors, as Agile Business Consortium Member Hugh Ivory outlines The term “Agile” is often misunderstood and consequently, there are many interpretations of what it is. Although Agile has its roots in software delivery, it has now grown...

Engaging the new world

Nita Clarke OBE, Director at IPA details why employee engagement has never been more imperative for the sake of the UK economy and public sector As David Macleod and I were writing our 2009 report Engaging for Success, there was a widespread view that engaging employees, while possibly an interesting...

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