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Digital transformation in the public sector: A human-centric approach is non-negotiable

Public services face financial constraints and a need to catch up with digital transformation in the public sector to match the private sector's digital progress Digital transformation in the public sector would enhance efficiency, reduce costs and improve service delivery within the government. However, achieving successful digital transformation can be...
On the Table Laptop Showing World Data Flow: Team of Politicians, Corporate Business Leaders and Lawyers Sitting at the Negotiations Table in the Conference Room, Trying to Come to an Agreement.

Improving government IT and security will start with network visibility

Government IT leaders should consider improving their security with tools designed to go beyond signature-based detection to spot unknown but potentially malicious behaviour.

Government institutions’ ability to provide trustworthy digital identity solutions in question?

As the digital identity space expands, we must ask ourselves whether UK organisations are ready to embrace a new era of digital identity.
Computer Science Female Engineer Working under Important Project on Personal Computer Showing Infrastructure Infographics and Data.Telecommunications Control Monitoring Room with People Working.

Cybersecurity solutions for governments and public sector bodies

In today’s tech-reliant economies, governments and public sector bodies need significant cybersecurity solutions for assets critical to the safe and effective functioning of a country.
FirstServ

Firstserv Limited – Digital transformation solutions built for business

How Firstserv can help you grow your business, increase efficiency and deliver your dream digital transformation future.

How to lay the foundations for successful digital transformation projects

Nick Denning, CEO of IT consultancy Diegesis and veteran of multiple transformation projects, shares his tips on how to build successful digital transformation from the start.
AI ethics or AI Law concept. Developing AI codes of ethics. Compliance, regulation, standard , business policy and responsibility for guarding against unintended bias in machine learning algorithms.

EU urges for stronger artificial intelligence regulation to protect the future

The EU is urging organisations to participate in a global initiative aimed at implementing artificial intelligence regulation in an effort to control AI programmes like ChatGPT.
Big Data concept, human-centered design. Digital neural network.Business woman hand touching Introduction of artificial intelligence. Cyberspace of future.Science and innovation of technology.

How can human-centered design improve the public sector service experience?

We are beginning to see more government agencies reassess their current systems and turn to human-centered designs to improve their public sector service experience.
uk artificial intelligence model

UK’s safer AI taskforce receives £100 million in funding

The UK government deliver £100 million in funding for a foundation model AI taskforce to promote safer artificial intelligence and increased regulation.
digital government concept

How government digital transformation is rapidly increasing

Nuix charts how government digital transformation is rapidly changing the way government bodies work and deliver services.
The photo was taken 10/28/2022 in a postoffice, Charlottesville, Virginia, USA

Tackling the digital dropout crisis

Recent research shows a high rate of digital dropouts for government services, but what does this actually mean?
Cropped shot of three young businessmpeople working together on a laptop in their office late at night

Why are multi-disciplinary teams vital in public service delivery?

One of the reasons the UK became a world leader in digital government services was the work of multi-disciplinary teams across the government.
ux Graphic designer creative sketch planning application process development prototype wireframe for web mobile phone . User experience concept.

Improving council website reliability in three simple steps

With key services such as health and social care, education and transport, council websites cannot afford to let their users down and must be improved.
Politician speaking publicly from the lectern during political rally, Nikon Z7

The importance of address validation for government agencies

Address validation plays a crucial role in data quality for many functions in municipal, state, and federal agencies.
Abstract crowds of people with virtual reality street display. This is entirely 3D generated image, digital public

Digital public services need to maximise their citizen user experience

The user experience is key to sufficient and operational digital public services, with the potential to reimagine communications and marketing opportunities.

Using real-time data platforms to plug cybersecurity skills gap

How can we use real-time data platforms to improve the cybersecurity skills gap crisis in government and the public sector?
Information Technology Computer Network, Telecommunication Ethernet Cables Connected to Internet Switch, Data Center Concept

What will a world without PSN look like?

Moira Roberts, Business Relationship Manager, discusses the Public Services Network (PSN) and how we can adapt to life without it.
Image taken of riverside hotel and stramongate bridge over river kent in spring, kendal, cumbria, england UK

Local government weathering the storm: how to ensure long-term sustainability

Local governments face tough conditions when thinking about long-term sustainability; how can they succeed?
A view of the marina in the former dockyard area of the town. Hartlepool is a seaside town in Cleveland, England, and the area has been transformed in recent years for leisure and residential use.

Hartlepool Borough Council wants to improve citizens’ lives

2023 is already in full swing and Hartlepool Borough Council has vowed to make the health and wellbeing of its residents a top priority this year.
data driven government, files

Data-driven Government from Unit4 ERP

Sally Murdoch, Public Sector Director from Unit4 discusses breaking down silos to create a data-driven culture in government and public administration.

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