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How to build a successful customer self-service strategy

John McMahon, Product Director at IEG4, provides recommendations on how to build a successful customer self-service strategy 
international trade

International trade changes needed to tackle agricultural challenges

A conference organised by the European Committee of the Regions (CoR) in Brussels, Belgium, on 8 March has discussed the current international agricultural trade rules and how to establish fairer international trade
brexit speech

Pharma industry responds to the Prime Minister’s latest Brexit speech

The Association of the British Pharmaceutical Industry (ABPI) – representing global pharmaceutical businesses in the UK including GSK, AstraZeneca, Pfizer and Roche – has responded to Brexit speech by Prime Minister Theresa May
workless households

Number of children in workless households down over half a million

Number of workless households falls by 881,000 since 2010 and 53,000 on the year

New measures to boost cyber security in millions of internet-connected devices

Manufacturers of ‘smart’ devices will be expected to build-in tough new security measures that last the lifetime of the product
economic partnership

PIMFA comments on the UK’s future economic partnership with the European Union

PIMFA – the UK’s leading trade association for the personal investment management and financial advice sector - welcomes the Prime Minister’s clarification in her Mansion House speech on 2 March of key aspects of the Government’s aspirations for the post-Brexit UK/EU relationship
hepatitis B vaccine

Global Shortage of hepatitis B vaccine caused by manufacturing process

Health professionals have warned that problems in the manufacturing process has caused a global shortage of the hepatitis B vaccine. Ordering restrictions will remain in place in order to prioritise vaccinations for those who need it most.
london housing group

London housing group receives multimillion European funding

A London housing group has received European funding to share its knowledge and inspire more communities to become ethical housing developers
new homes

New funding will help speed up the delivery of new homes

Housing Minister has announced new funding to help speed up planning decisions and help deliver quality new homes
custom build homes

Homes England supports first custom build project in Shropshire

Home England has completed a deal to provide development finance to SME developed Czero Developments
improve technology in UK agriculture

£90 million to revolutionise tech in UK agriculture

Business Secretary Greg Clark, announced plans to invest £90 million into improving technology in UK agriculture at the National Farmers’ Union Conference (February 21st).
blockchain and ai

France to invest 700 million euros in blockchain and AI

France will invest 700 million euros in technologies including blockchain and AI to reduce government bureaucracy
employment rate

Employment rate remains at near-record high

Figures show that employment rate remains at near-record high and that groups across society are accessing new job opportunities
equal pay

Iceland closes gender pay gap with new law

Iceland has made it illegal to pay men more than women with the introduction of a new law enforcing equal pay
Globemaster III

£260m deal signed to keep RAF giants flying

The Foreign Military Sale agreement will provide support for the RAF’s fleet of eight C-17A Globemaster III aircraft
civica digital

South Gloucestershire and Civica Digital partner to drive digital agenda

New contract with Civica Digital will help boost customer satisfaction and future-proof the council
electrical safety standards

Electrical safety standards to be improved for private tenants

Recommended new safety measures to better protect private tenants have been published for consultation
new homes

£45 million funding boost to build thousands of new homes

UK projects will receive funding to support the construction of thousands of new homes on council-owned land

The leasehold system is more alive than ever before according to statistics

Sellhousefast.uk investigates the sales of leasehold properties in England and Wales in light of the Government’s crackdown of ‘unfair and abusive practices within the leasehold system’
healthcare deals

Government announces strong UK-China healthcare deals

Prime Minister Theresa May and Secretary of State Liam Fox have prompted many UK-China healthcare deals on their recent trip to China

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