Building lasting loyalty: The power of exceptional customer experiences
In today's fiercely competitive business landscape, the path to success lies in creating remarkable customer experiences. Unhappy customers will vote with their feet, often without sharing what has led them to move away from a particular organization.
Competency and skill: Is there really a difference?
Bobbie King, CEO and Co-Founder of SQEPtech, uncovers competency and skill and asks if there is really a difference between the two.
Workers need protecting from violence and harassment
Aaron Gardner, Data Visualisation and Insight Scientist at Lloyd’s Register Foundation, looks at what we can learn and the steps governments can take to start improving worker safety.
SFP: Leading sustainable change in commitment and performance
Dr Michael (Mike) Beer, Professor Emeritus at Harvard Business School, highlights the impact of SFP and the rudiments of leading sustainable change in commitment and performance.
What is change management?
Andrew White, Senior Fellow in Management Practice at the University of Oxford’s Saïd Business School, explains the basics of change management for us.
International order management hurdles and how custom OMS can help
Navigating the complexities of international order management poses challenges, from diverse regulations to inventory issues.
Job vacancies decrease as UK unemployment holds steady at 4.2%
While unemployment rates remained stable, job openings continued to decline in most sectors of the economy.
Unmasking corporate psychopaths: Mitigating the threat
Dr Clive Boddy, an authority on corporate psychopathy, reveals the critical importance of recognising and managing the presence of "corporate psychopaths" in the business world.
Can tech and data really support HR and payroll processes
Using cloud-based software, SQEPtech is upgrading the workplace and is a frontrunner in the automation of HR and payroll processes and services.
Work absences reach a record high: Is more support needed?
According to a report urging employers to prioritise employee health, workplace absences soared to a decade-high
A recent report by the Chartered Institute for Personnel...
How the UK Flexible Work Bill will drive careers and industry
Working is changing for the better thanks to a new government bill. The UK Flexible Work Bill is bringing hopes for a better work-life balance across the UK.
Why government agencies should invest in ethical AI for hiring decisions
Barb Hyman, CEO and Founder of Sapia.ai, explains the benefits of employing AI to assist in decision-making and mitigate human biases.
Top tips to ensure inclusive and accessible job postings
Through job postings, employers craft descriptions to fill openings, enticing qualified applicants and building a candidate pool for their organisations.
How to reframe a threat to your company into an opportunity
Recent years witnessed seismic shocks: Covid-19, Russia's Ukraine invasion, and global inflation. Escalating, fueled by political instability, It is now essential to reframe any threat to your company.
Seven steps to becoming a better leader
Being a better leader isn't just about being the one who gives orders. It's about inspiring and leading your team to achieve their full potential.
How to hack your productivity both in and out of business?
For startup founders, executives, or freelancers, success hinges on whether you can hack your productivity. Whether it's juggling roles, leadership, or clients, these productivity strategies are vital for success.
How to streamline business operations for optimal efficiency
In today's bustling world of business operations, efficiency are the heartbeat of success. To ace this, we need to look beyond for solutions.
Seeking solutions for poor wages in Europe
European employment indicators may seem optimistic, but poor wages contribute to financial distress for many families across the continent.
Why must we increase representation for female entrepreneurship?
Although we live in a diverse world working towards equal opportunities, the statistics show that females are less likely than males to start businesses. Shalini Khemka, CBE, explores why female entrepreneurship is essential to foster sustainable economic growth.
39% of public sector workers consider quitting due to a lack of collaborative tech
A lack of collaborative digital tools and technology is affecting the productivity of almost half of public sector workers, who are struggling when working from home.