UK Government departments face a pivotal year in 2026 as case management and workflow platforms evolve under pressures from digital transformation, cybersecurity demands and legacy modernisation. This article outlines the key trends shaping public-sector systems.
There is a need for efficient communication in local governments and public sectors with staff, the public and other organisations. Here's how to attain this.
Kieron Murphy, Chief Customer Officer at Matrix Booking, explores the concept of smart sharing, explaining that public bodies seek a digitally assisted transition towards cross-organisation working
Simon Collinson, Head of UK Public Sector at Salesforce, explains how technology partners can help tackle the public sector talent gap, including a look at healthcare transformation.
John McMahon, Product Director at IEG4, discusses the evolution of personalisation across the web - highlighting the benefits for local authorities who wholeheartedly embrace it within their digital services.
