The government has published a roadmap outlining how technology will be used across the public sector to improve services, boost productivity, and make everyday interactions with the state simpler for citizens.
Intelligent councils can be the future of local government, incorporating data strategy to fast forward digital transformation in a citizen-centric joined-up service.
Government services, including the private and public sectors, can adapt to digitalisation together when embracing data sharing and encouraging innovation.
There is a need for efficient communication in local governments and public sectors with staff, the public and other organisations. Here's how to attain this.
Kieron Murphy, Chief Customer Officer at Matrix Booking, explores the concept of smart sharing, explaining that public bodies seek a digitally assisted transition towards cross-organisation working