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Why local governments need a Total Experience model for service delivery

Local government is all about people. But right now, it’s struggling to deliver the best experience in service delivery for citizens and employees alike.
office spaces

The impact of COVID-19 on future workplaces

Alison White, Founder & Director of White Workplace Consultancy Limited, examines how COVID-19 has changed the way we work & what we want from future workplaces.
Woman at work sitting at laptop looking stressed/anxious/depressed as she puts a hand to her face in despair

Mental health at work during the most stressful months of the year

What does mental health at work look like as we enter some of the most stressful months of the year for small businesses?
Young woman applicant and human resources his conversation

Health & Human Services organisations: Are your HHS leaders strong enough?

Public Sector Health & Human Services leaders, or HHS leaders, need their operations to be aligned with experimentation and learning to lead transformational change.
Bakery production line with sweet cookies on conveyor belt in confectionery factory workshop, food production manufacturing

Why government must resuscitate the UK food manufacturing industry

Guy Tullberg, Managing Director of The Tracklement Company, explains why a strong supply chain is vital to meeting rising consumer demand and keeping the UK’s food manufacturing sector in business.
european union flag - business transfers

Ensuring growth through business transfers in an ageing Europe

While there is good reason to support Europe's start-up entrepreneurs, business transfers need to be given equal attention in Europe's path to recovery and growth.

Getting it right on privacy statements

The top five things organisations get wrong with their privacy statements.
person struggling with bills

As 20% fall behind on bills, employers can do more to help

As the cost of living crisis affects the mental and physical well-being of workers everywhere, employers need to better support employees.
worker burnout concept in an office

What is “quiet quitting” and how is burnout affecting the UK?

Work-based stress and burnout have led to a rise in quiet quitting - a notion where people limit their work to strictly working hours.
digital innovation on an iPad

Post-pandemic skills solutions can reset public sector innovation

How do we access the talent needed for public sector innovation? Attracting tech talent relies on a flexible environment that employees want to work in.
customer service job

How local government organisations can streamline HR processes

Local governments can improve their sensitive HR processes through efficient self-service systems, potentially bringing reductions in costs and labour and increased employee satisfaction.
Royal Mail trucks lined up covered in snow

In the Bleak Midwinter: Royal Mail strike will see 19 days of industrial action

The Royal Mail strike will see 19 days of industrial action in the run-up to Christmas, including on Black Friday and Cyber Monday.
Young man working on laptop in cafe, getting distracted by phone

Why do phone notifications distract us and how can we manage them at work?

Phone notifications are a necessary evil in our always-connected, work-from-anywhere world. But all too often, they can be a major distraction, pulling us away from our tasks and goals.
wildflower planting in nature

Biodiversity and the benefits of nature to the workforce

Exploring the relationship between mental health, the workforce, and biodiversity, workplaces should be encouraging their employees to volunteer in nature more.
Woman stretching whilst sat at office desk, plants next to table, light coming in from window, supporting employee mental health and well-being

15 ways to provide employee mental health & well-being support

Since we spend the majority of our adult lives at work, it is vital that employers provide sufficient employee mental health & well-being support - here's how.
Man enjoys working remotely. sat down in forest with laptop, hands in air, expressing his enjoyment.

4 ways to support neurodiverse employees who work remotely

With 15% of the UK population considered neurodivergent, knowing how to support neurodiverse employees is vital for both employer and employee.
Below head photograph of whistleblowers holding documents

How can businesses mitigate misconduct and promote whistleblowing?

Workplace misconduct is an ongoing issue - how can businesses promote a speak-out culture and support whistleblowers?
STUTTGART, GERMANY - AUG 18: The Stuttgart City Library

Germany’s professional needs – is education the answer?

Prof Dr Kyriakos Kouveliotis, Provost and Chief Academic Officer at Berlin School of Business and Innovation (BSBI), delves into the perspectives of Germany’s professional needs, including if education provides a solution to this.

Hybrid working is here to stay – now secure your workforce

The rise of hybrid working has enabled greater flexibility for employees, laying bare a wealth of opportunities for organisations.
Town hall sign on building

How to tackle the challenge of staff turnover in local governments

James Scott discusses how local governments can make employees feel connected and valued to avoid high staff turnover.

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