Crown Workforce Management, a trusted leader in duty management and time & attendance solutions, has today announced the launch of Version 16 (v16) of its flagship software suite
As the most advanced and impactful release to date, this enhanced version from Crown Workforce Management introduces powerful capabilities that help public services operate more efficiently, support front-line staff and modernise workforce management.
At the heart of this release is a brand-new Mobile Self-Service experience, giving employees more control over their working day, wherever they are. With a clean, intuitive interface, staff can check schedules, request time off, view personalised dashboards and log attendance, directly from their phones or tablets. This not only simplifies everyday tasks but also strengthens operational resilience and supports the growing need for flexibility in remote and hybrid working.
Recognising the dynamic staffing needs across health, local government, emergency services and other public bodies, a major new feature – Self-Service Availability – makes it easier than ever for staff to communicate when they’re available to work. Whether part of a regular pattern or ad-hoc shifts, it gives real-time visibility to help managers plan with confidence and adapt to change faster, while significantly cutting back on manual admin and coordination.
Crown has also introduced a New Starter Wizard to help teams scale quickly and bring new hires up to speed. This guided setup streamlines onboarding by capturing essential information from day one, reducing admin and helping new employees hit the ground running.
“With Version 16, we’re reaffirming our commitment to public service teams – giving them smart tools that not only increase workforce efficiency but also improve the employee experience,” said Mike Hawkesford, Managing Director at Crown Workforce Management. “We know our public services customers are balancing increasing demand with tight resources. This release is all about helping them work more flexibly, do more with less and with greater transparency.”
Already trusted by hundreds of public sector organisations to manage complex, round-the-clock workforces, Crown Workforce Management’s latest update brings greater configurability, ease of use and digital transformation to the forefront. And with procurement available through G-Cloud 14, getting started is quicker than ever.
