We are beginning to see more government agencies reassess their current systems and turn to human-centered designs to improve their public sector service experience.
The UK government deliver £100 million in funding for a foundation model AI taskforce to promote safer artificial intelligence and increased regulation.
With key services such as health and social care, education and transport, council websites cannot afford to let their users down and must be improved.
The user experience is key to sufficient and operational digital public services, with the potential to reimagine communications and marketing opportunities.
Sally Murdoch, Public Sector Director from Unit4 discusses breaking down silos to create a data-driven culture in government and public administration.
Digital connectivity has ingrained itself into our daily life and is now as crucial to businesses and communities as any other utility. That’s why we must begin to close the digital divide.
Thomas Cox, Communications Officer at Telford and Wrekin Council, discusses the importance of a wellbeing initiative for Telford and Wrekin's residents.
Roy Shelton, Group Chief Executive Officer of Connectus Business Solutions poses the question, “should we prioritise investment into digital investment in rural communities?”.