ICS.AI and NTT are transforming UK local council communication with Phone-based Voice AI, addressing challenges in resident engagement across various community services.
The increasing use of ChatGPT and other AI-powered tools has generated significant excitement in the office - offering the potential to simplify daily tasks for employees.
Paul Frainer, a Director of the Institute of Economic Development and Partner Local Government at TPXimpact, explores why the public sector must embrace digital tech to stimulate economic development.
Open Access Government explores the importance of funding research and innovation investments in Norway for the future of sustainability and technology.
DVLA digital services are set to receive a review from the UK government to address the outdated use of legacy tech and the need for improved digital platforms.
What must governments do to transition to the cashless economy? Policymakers need to address issues by protecting access to cash and to the financial system.
Crown Commercial Service (CCS) technology experts discuss how public sector customers can overcome some of the challenges associated with legacy ICT and outline a better way forward towards digital transformation.
A lack of collaborative digital tools and technology is affecting the productivity of almost half of public sector workers, who are struggling when working from home.
Public services face financial constraints and a need to catch up with digital transformation in the public sector to match the private sector's digital...
In today’s tech-reliant economies, governments and public sector bodies need significant cybersecurity solutions for assets critical to the safe and effective functioning of a country.
Managed services as a means of outsourcing to reduce cost and improve the performance and support of live services, promises so much but, sadly, often fails to live up to expectations.
Ray Dorney talks us through Rockford Associates Limited’s Accounts Payable Recovery Audits used to detect and prevent overpayments in the public sector and beyond.
