Expert report urges urgent action to prioritise NHS workforce well-being

In a recent report published by The BMJ Commission on the Future of the NHS, leading experts have highlighted the critical importance of prioritising the well-being of the National Health Service (NHS) workforce

The report emphasises that investing in the NHS staff is not just an ethical obligation but also a strategic imperative for the future sustainability of the healthcare system.

Are NHS staff satisfied with their job?

The report’s findings show the significant challenges NHS staff face, with only a quarter of respondents in the latest NHS Staff Survey expressing satisfaction with the staffing levels at their organisations.

Concerns regarding pay satisfaction and feeling valued at work were also raised, indicating the need for comprehensive improvements in workplace conditions and culture.

Improving conditions for NHS staff

The report’s authors support a multifaceted approach to address these challenges. They propose prioritising workforce stewardship at all levels, enhancing workplace conditions, fostering inclusive environments, and implementing effective workforce planning strategies.

One of the key recommendations put forth in the report is the establishment of a collaboratively designed national framework for NHS employers to improve working environments for all staff members.

This framework would contain measures to enhance people management practices, enforce standards related to anti-discrimination and anti-racism, and address issues of bullying and harassment.

Effective management in the NHS

The report also stresses the crucial role of operational management in supporting the effective functioning of the NHS. Drawing from evidence in other sectors, the authors highlight the positive impact of effective management practices on organisational success and employee well-being.

Furthermore, the report emphasises the importance of embracing new technologies and creating innovative roles within the NHS. These innovations must be carefully designed, evaluated, and integrated into workforce planning strategies to maximise their potential benefits.

Reflecting on the significance of investing in the NHS workforce, the authors argue that investments are essential for improving efficiency and productivity and enhancing patient experience and outcomes. They argue that as the largest healthcare workforce in Europe, prioritising the well-being of NHS staff is ultimately a good investment in population health.

While some recommendations can be implemented at the organisational level, the authors emphasise the need for stronger leadership and accountability from government and NHS leadership. They stress that efforts are required at all levels to ensure the successful implementation of these recommendations and to safeguard the well-being of the NHS workforce.