Colin Wheeler, Managing Director at Survey Solutions, describes how the firm assists in implementing comprehensive long surveys or short pulse surveys in high-pressure work environments
Staff are feeling the pressure at the moment, and keeping track of their feelings is crucial for any organisation.
Whether it’s a comprehensive long survey or a short pulse survey, being able to implement one can be a time-consuming activity in and of itself.
Introducing Survey Solutions
Survey Solutions aims to help clients through the process, making it as smooth and painless as possible to design the questionnaire, get the survey out to participants, and then ensure that solid, actionable insights are identified in the results. These allow organisations to focus attention on the areas which will make a difference to staff.
Organisations that demonstrate their commitment to listening, attracting and retaining the best staff are more likely to achieve goals and deliver better services.
At Survey Solutions, our clients come in all shapes and sizes, including public sector, not-for-profit, and commercial businesses. We can compare survey results to help show ‘what good looks like’ and where improvements can be achieved.
Office-based staff and ‘deskless’ workers, such as drivers, staff who work outside, and building maintenance personnel, are all encouraged to participate. A range of approaches are available to ensure they have access to the survey and can share their views.
Issues challenging the working environment
So many issues are challenging the working environment – the constant need to ensure limited budgets are spent well, changes in working practices such as introducing AI tools or managing hybrid/remote working, and the need for organisations to change and adapt – often causing uncertainty and stress for staff. Expectations of employers are also shifting, with those who have joined the workforce having different views on working life.
Exploring perceptions on topics such as well-being, bullying and harassment, leadership and management, communications, rewards and benefits, etc., is a means for employers to stay on top of key issues and take action quickly to avoid small concerns from becoming major issues.
Expert researchers at Survey Solutions
The team at Survey Solutions comprises expert researchers who can provide advice to clients, offering examples of how other clients have responded to feedback or how to design surveys to investigate specific challenges.
We work closely with clients to ensure they get the most value from the survey results and are available for any follow-up needed for a year after the survey closes.
If you’d like to learn more, please do not hesitate to contact us.
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