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Marc Power, regional vice president of UKI-MENA at Auth0, discusses what online services should take away from a recent YouGov report about consumers login experience.
Martin McKay, co-founder and CEO of Texthelp, outlines the results of a recent YouGov report examining the accessibility of online services during lockdown.
In order to make transformation more effective and beneficial in the long term, user-centred design must come into play, says Sam Menter, Co-founder and Managing Director of Mace & Menter.
Julie Smith, business consultant/project manager and Luke Taylor, programme manager at Entec Si, advise how local authorities can ensure continuity during COVID-19.
Mark Jones, Commercial Agreements Manager in Legal Services at the Crown Commercial Service discusses the Wider Public Sector Legal Services (RM3788).
Here, Harold de Neef from Civica describes the 'Uberisation' of services, aka how innovative public services can be implemented by the cloud.
Defra's Alison Pritchard joins GDS as Director General, beginning her first week as the department’s interim chief.
The purpose of government should be simple — serve the public — but the manner by which governments deliver services is often a complicated mess.
Andrew Cowling at Fujitsu Scanners explains how local government can benefit from document management technology, as well as his thoughts on GDPR-compliance.
It’s hard to be Agile in Government. Within an elected government delivery is expected to mirror a published manifesto. Do something different, and the words ‘U-turn’ threaten within the corridors of power.
Dave Aspindle, Head of Public Sector at Littlefish explains how getting the Service Desk right can dramatically improve the government’s efficiency. It goes without saying, that the IT function of any organisation is paramount to its success. For any government department to succeed then an excellent service needs to be...
Director, Policy & Community at BCS David Evans provides an expert insight into the world of open government digital services
Innovation in the public sector can be slow-moving. Alistair Smith at Contino explains how government services can get the sleek style of a start-up Although digital innovation has repeatedly been taken up with enthusiasm by various governments and government departments over the past decade or so, attempts to adopt lean,...
Rob Anderson, analyst in the public sector team at GlobalData, predicts a buoyant market for public sector ICT this year and in the longer term In a post-referendum, pre-Brexit world of economic uncertainty, what are the prospects for public sector suppliers in 2017? Theresa May and Phillip Hammond may have...