The push for digital transformation across government services gaining more attraction, but recent reviews have shown that the is still a long way to go.
Coca Rivas, director of design at dxw, explores what she sees as the key conflict when it comes to service design in the public sector - what the organisation wants, versus what they need.
David McKinney, Local Government Managing Director at Servelec, argues that Integrated Care Systems (ICS) will fall at the first hurdle if local authorities aren’t viewed and treated as equal partners.
Rob Arkell, Growth Director at Domain7, ponders the conversations held by local government leaders discussing the business and technology changes that will stay as a result of COVID.
Gareth Johns, Senior Director, Vertical Solutions, RingCentral UK, explains why local government must see hybrid work as an opportunity to embrace new ways of working.
Yunus Arikan from ICLEI - Local Governments for Sustainability, explains how all levels of government play a role in international climate negotiations.
Lorraine Smith, Divisional Managing Director at Civica, discusses how the pandemic has not only re-shaped local government when it comes to new ways of working but also in transforming citizen engagement.
Richard Farrell, Chief Innovation Officer at Netcall, talks about the challenges that local councils have faced and the role that low-code technology can and should play in enabling local authorities to guide and support citizens.
Nick Smee, CEO of Yotta, explores the digital resident demands and funding issues that councils face may this year and considers the steps they can to take re-evaluate their technology investments, reduce operational costs and better manage budget allocation.
Karen Steel at Granicus discusses how local government communications could significantly help to stop the spread of COVID misinformation, especially when it comes to vaccinations.
