Tandem Health’s AI medical assistant is helping thousands of clinicians alleviate the burden of documentation, enabling them to reclaim their time and reduce stress
Clinicians across Europe face a growing problem: the time and energy lost to administrative tasks. Healthcare workers now spend up to 40% of their day documenting care instead of delivering it. That shift doesn’t just create frustration, it threatens patient care, clinician wellbeing, and the sustainability of the system itself. Tandem Health exists to fix that. We’re a European health tech company building an AI medical assistant that supports the entire clinical workflow. Our product listens quietly in the background during consultations and instantly generates accurate, structured notes. These are compliant, ready to review, and transferred into the electronic health record with one click.
By eliminating the admin load, Tandem helps clinicians focus on what they were trained to do: care for people.
Admin overload is costing time and clinician well-being
The cost of inefficiency in healthcare is staggering. Administrative overhead now accounts for roughly 3% of global GDP. And while digital tools were meant to ease the load, many existing solutions – rigid EHRs, dictation software, or ambient scribes that require heavy editing – only make things worse. They add friction, rather than remove it. The result? Burnout is rising. Clinician retention is falling. And patients feel the effects. Tandem offers a better way. Instead of working around old systems, we’ve built something that works with them – a simple, intuitive assistant that saves clinicians hours every day without changing their workflow.
How Tandem works
Tandem’s AI listens securely during patient visits. It understands clinical conversations and captures the relevant details. It then generates structured, compliant documentation including consultation notes, referral letters, sick leave certificates, and patient messages. The output is clean and contextually relevant. There’s no need to dictate, manually type, or clean up messy transcripts. With one click, notes are sent directly into the EHR. It works out of the box, with no training or onboarding required. Clinicians can use Tandem the same way they’ve always worked, just with less typing.
Built by and for clinicians
What makes Tandem different isn’t just the technology. It’s the way we deliver it. Tandem is built by a team that includes doctors, psychologists, and health system experts. Our Customer Success team alone comprises over 20 former clinicians, individuals who understand the realities of patient care and how to support change. We know that trust, usability, and clinical safety matter more than technical specs. So, we’ve built Tandem to meet those needs from day one. It’s why over a thousand healthcare organizations already use Tandem – from small GP practices to hospitals and mental health providers – in the Nordics, the UK, Germany, France, and Spain.
The impact: time back, less stress, better care
Tandem cuts documentation time by up to 80%. On average, clinicians using Tandem save 1–2 hours every day. That’s more time for patients, more space between appointments, and less stress at the end of the day. But it’s not just about speed. By improving the accuracy and consistency of clinical notes, Tandem also reduces compliance risk and enhances the quality of care. Clinicians report that they’re more present during appointments. Patients report feeling more seen and heard. And for healthcare systems facing staffing shortages and rising demand, Tandem helps create the one resource we need most: time.
From documentation to decision-support
Tandem began with a clear goal: eliminate the documentation burden for clinicians. But we’re not stopping there. We’re now expanding toward a comprehensive AI-native operating system for care delivery, with new capabilities that enable clinicians not only to document but also to take action, supporting clinical coding, coordinating care, and providing real-time decision support. The future of healthcare isn’t just digital. It’s assistive. Tandem is here to help build it.
This work is licensed under Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
