NHSX publishes new digital guidelines to transform patient services

digital guidelines
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NHSX has published new digital guidelines to help NHS Trusts transform its patient services

The What Good Looks Like framework gives NHS leaders clear, easy-to-use instructions to ensure that their digital systems are designed to meet the needs of staff and patients and how they should be paying for it.

Remote monitoring & consultations

The guidance calls for patients to be able to digitally access their care plans & test results, for trusts to explore new ways of delivering care such as remote monitoring and consultations and to improve care through the use of electronic prescribing systems.


NHSX say the resources are an important step in continuing to digitise NHS service and the guidelines will be followed up with an assessment process.

Matthew Gould, chief executive of NHSX, said:

“These two documents will give frontline leaders the essential guidance they need to plan their digital transformation. They set out what they should be driving towards, and how they will need to pay for it.

“They have been produced following extensive consultations with the frontline, and will continue to change as we get more feedback. They are designed to be helpful, empowering and clear.”

Modern NHS

Sonia Patel, NHSX chief information officer, said:

“Talking to leaders across the NHS, there is a renewed belief and confidence in the digital and data agenda and increasing awareness of the importance it holds in supporting a modern NHS.

“I hope these resources are both empowering and enabling in terms of understanding the destination we commonly want to reach across the nation with digital transformation.”


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