Providing digital transformation & cost savings

Digital transformation cost savings, public services

Chris Haden, CEO, tells us about the Engeneum Toolbox and Skill Set for digital transformation with cost savings, citizen engagement and public services delivery

There is no doubt that the pandemic has and, in some ways, still is disrupting public sector services. However, one positive effect has been the accelerated shift towards digitisation and the rapid scaling of operations across Cloud-native and distributed environments.

Public sector bodies are rapidly implementing digital transformation strategies to improve their engagement with citizens, deliver better public services, cut costs and help deal with the Covid-19 pandemic.

Digital technologies and best practices offer enormous opportunties to improve efficiency, overhaul ageing legacy IT infrastructures, and even take a new look at how to best serve the needs of citizens in an increasingly online world.

By embracing the UK government’s Cloud First Policy, CIAM and API integration products have become the key to providing seamless and secure customer and employee access to information and services.

What is Digital Transformation?

Digital Transformation is the process of using digital technologies to create new – or modify existing – business processes, culture, and customer experiences to meet changing business and market requirements.

Why is Digital Transformation important for business?

Digital transformation alters the way an organisation operates. Systems, processes, workflow, and culture are all part of a project to achieve successful change. This transformation affects every level of an organisation and brings together data across areas to work together more effectively.

What drives Digital Transformation?

The key to digital transformation is technology, but technology must be deployed with purpose. It must be directed by data-driven decisions and guided by end-to-end processes. More importantly, the change must lead to a digital culture where customers’ and employees’ needs are met.

Engeneum has been transforming businesses for over 30 years and has the skills and experience to build a solution, along with the low-level knowledge to connect your legacy systems with current technology such as Sage 50, Sage 100, Microsoft Dynamics 365 GP, Oracle Financials, SAP, SAP Business by Design, JD Edwards, Charter CRM, Northgate Housing, ABBYY, AnyDoc, Kofax, Opentext MBPM, Acuant, Q-DAS, Salesforce, Alchemy and C3.

The technical capabilities of the team along with our ‘kit-bag’ of software tools enables us to deliver quickly and effectively.

Plus, as a Microsoft Silver Partner, we are well placed to provide a controlled transition from on-premise, or outsourced server-based software to Cloud solutions hosted securely on Microsoft Azure.

A Digital Transformation possibility that brings Cloud benefits, cost savings, significant flexibility and peace of mind that your platforms and your data are safe and secure.

What’s in the Engeneum Toolbox?

Format and file conversion

  • Software tools for conversion from redundant formats
  • Add value with indexing tools. Gain access to old documents from old media e.g. optical disks
  • Clients have included: Cheshire County Council, and South West Ambulance Service Trust

Database conversion

  • Software tools for legacy migration from out of support versions
  • Transfer to current relational databases
  • Gain access to legacy data from old media e.g. 3480 tape
  • Clients have included: Norwich Union, DVLA & DVLNI

Information loading

  • Workbench document & file loader with desktop indexing
  • Engeneum Upload Server (EUS), an automated loader with re-start and audit
  • PSERVE bureau tools for bulk loading of files to EDM solutions
  • Clients have included: Cardiff City Council, EON, DVLA & DVLNI

Niche tools

  • Redaction to protect identity, and ensure GDPR and PCI compliance
  • Digital Document stamping e.g. “PAID” to match the legacy process
  • Convert ‘coded’ data to ‘normalised’ data for legacy migration
  • Clients have included: Lloyds TSB, Barclaycard, PRS, & EON
  • Connectors

Exchange data with other business software solutions:

  • ABBYY Flexicapture
  • ABBYY Vantage
  • Charter CRM
  • JD Edwards
  • Microsoft Power Apps & Power Automate
  • Azure App Service
  • Engeneum Digital Asset Management
  • Salesforce
  • SAP
  • SAP Business by Design
  • AnyDoc
  • Kofax
  • Microsoft Dynamics GP
  • Sage 50, 100, 200
  • Sage Payroll
  • Sage Micropay
  • Q-DAS
  • Oracle Financials
  • Basware
  • Civica W2
  • Northgate Housing
  • Acuant – ID verification solutions
  • TrustId – ID validation solutions
  • Opentext MBPM & Alchemy

What’s in the Engeneum Skill Set?

Business Analysis and Consultancy

  • AP Process Improvement
  • Azure Migration Services
  • Data Migration
  • Document Retention Policies and Lifecycles

Software Development

  • Java Development
  • C# Development
  • C++ Development
  • JavaScript / HTML
  • Maven / Spring / AJAX / Hibernate

Configuration and Implementation

  • ABBYY FlexiCapture
  • ABBYY Vantage
  • Azure Remote Desktop
  • Azure Migration

Database Management and Configuration

  • SQL Server
  • PostgreSQL
  • Sybase

Migration Skills

  • Understanding Workflow and Casework Migration
  • Handling Complex and Mixed Data Sets
  • Bespoke Image and Data Conversion
  • Separation and Classification of Data

We are proud to be part of the Digital Marketplace G-Cloud Framework and would love to talk to you about what we do best… saving money and improving efficiency by transforming businesses for the better.

Please get in touch to discuss any challenging Digital Transformations issues.

Please note: This is a commercial profile

© 2019. This work is licensed under CC-BY-NC-ND.

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