Enabling innovative connectivity solutions for the public sector

Here’s an update on Network Services 3 from Crown Commercial Service, a prime example of providing innovative connectivity solutions to the public sector

In July 2023, Crown Commercial Service (CCS) awarded a new agreement for ‘user-based’ communication solutions with an increased focus on ‘cloud first’ connectivity solutions and emerging technologies such as the Internet of Things (IoT) and Smart Cities.

Innovative connectivity solutions

The new Network Services 3 [RM6116] agreement builds on the success of its predecessor, Network Services 2, continuing to offer core network services such as site-to- site and site-to-cloud (wide area network), satellite and 5G connectivity, as well as local area wireless network access, and unified communication solutions.

For the first time, customers can procure emerging technologies related to the Internet of Things (IoT) through a separate Lot, enabling them to procure solutions for smart, connected spaces.

Network Services 3 went live on July 18th, 2023. Call-off contracts no longer have a maximum length set by the framework. However, buyers are advised to consider their own policy guidance to ensure long-term competitiveness.

Network Services 3: Innovations & benefits

The communication technology landscape has evolved with new service offerings being available since the launch of Network Services 2. The scope and lotting structure for Network Services 3 has been improved to reflect the marketplace, supporting buyers in their route to market for all network and communication services.

It will incorporate a ‘requirements builder template’ for simple, public internet connectivity needs to enhance the buyer experience and increase further competition of WAN/LAN services.

In addition:

• Key improvements to innovation to begin the move towards ‘user requirement’ specification. Supports the Government’s “cloud first” initiative to enable public internet connectivity solutions and a migration off the Public Sector Network (PSN).
• An evaluated pool of suppliers allows customers to drive cost reductions, increase value for money through healthy competition and achieve higher levels of network optimisation and fully integrated communication solutions.
• Cross-Lot competitions are enabled, which can help customers who plan to consolidate their WAN and LAN requirements under a single competitive bid.

The lots will comprise:

• Lot 1a: WAN – Data Access Services.
• Lot 1b: Commercial Radio.
• Lot 1c: Tactical Radio.
• Lot 1d: Critical Domain Services.
• Lot 2a: LAN – Local Connectivity Services.
• Lot 3a: IoT & Smart Cities.
• Lot 3b: Communication Platform as a Services.
• Lot 4a: Analogue Telephony.
• Lot 4b: Digital Communication Services (Unified Communications).
• Lot 4c: Contact Centre.
• Lot 4d: Inbound Telephony.
• Lot 4e: Paging & Alerting.

Network Services 3: Customer & supplier engagement

Network Services 3 has been designed and developed using an extensive discovery and consultative process with many CCS customers, suppliers, and partners.

We hosted several successful engagement days and webinars before launching the framework. The new framework reflects and represents their expectations and provides the platform for the country to build back better and greener with the right mix of quality and innovative suppliers, including SME providers.

The new agreement aims to build on the progress made, making it easier for small and medium-sized enterprises to become suppliers. One hundred and forty-seven suppliers have been awarded a place on Network Services 3, 48% of which are SMEs. This is compared to 31% of SME suppliers for Network Services 2.

“The scope and lotting structure for Network Services 3 has been improved to reflect the marketplace, supporting buyers in their route to market for all network and communication services.”

Customer webinars for Network Services 3

To support the launch of Network Services 3, our team of category experts will be holding a live webinar on October 18th, 2023. Click here to secure your place.

Network Services 3: Learn more

To support the launch of Network Services 3, our team of category experts will be holding a live webinar during November, 2023. Click here to secure your place.

To learn more about Network Services 3, visit the agreement webpage or contact the CCS Service Desk at info@crowncommercial.gov.uk or +44 (0)345 410 2222.

Don’t forget, you can find a full list of all the commercial agreements we offer, alongside details of how we can help you build policy considerations into your procurement, in our interactive digital brochure.

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Crown Commercial Service (CCS)
info@crowncommercial.gov.uk
www.crowncommercial.gov.uk
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